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Why Choose Vista Systems PDF Print

1. Our expertise and product sourcing gives you the best choice.

2. What to expect when you give us a call?

3. How we define service?

4. Our approach to warranty

5. What our clients are saying?

6. Is financing for you?


1. Our expertise and product sourcing gives you the best choice.

Vista Systems specializes in products in the glazing area that are not commonly found in the local market. Owner and general manager, Claudio Reck has been involved in the glazing industry since 1989. He has ample experience in the sunroom-skylight market, commercial projects such as the La Concha Hotel, Carolina Children’s Museum and,  numerous installations of bullet resistant glass,  airport control towers and has been actively involved in the research to supply window products that meet Dade County requirements. We operate as factory representatives and are able to offer a big variety of products not normally found when you deal only with one factory. Also, our installations are done with Hilti screws and Dow Corning sealants, products that surpass local standards for glass and aluminum installations.

We offer you a tailor made package of products from our suppliers for a complete one-stop solution.

 

 

2. What to expect when you give us a call?

When you call us Antonio Febles, our Sales Manager will take some basic information and direct you to one of our Design Consultants. Once we determine that we are able to supply a product that will meet your requirements an appointment will be set to view the site and verify dimensions. Our Design Consultant will visit you at a pre-arranged time to measure and survey the area for the installation. He will provide you with all the information, show you photos of similar jobs, samples, literature and give you a full background of our company, products and his own experience.

You will receive a written quote within 5 days on most jobs with complete detail of the work we are proposing, including system specifications, delivery time and terms. If you decide to proceed with the work we will verify all dimensions, prepare shop drawings (on most jobs) and order materials. You will be advised of an estimated delivery time. Once the materials arrive in Puerto Rico you will be contacted to arrange a delivery and installation date. Prior to installation your Design Consultant will send the installer who will be in charge of the installation to verify site conditions and special requirements that may exist. Installation will proceed shortly thereafter with most jobs finished in less than a week.

 

3. How we define service?

Superior service is our goal. From the moment you contact us you will notice a difference. Once a sale is made we assign an engineer - Project Manager to your job. Our installers have many years of experience working in luxury homes and commercial projects. Our customer’s property is protected. The job-site is kept clean. Arrangements are made to remove boxing materials, demolition materials and excess materials. Your Design Consultant and our Director of Production, Xavier Piñero, will be in touch with you during the installation to manage all the details. Prior to finishing the installation you will be notified so we can arrange for a punch list and final certification.

 

 

4. Our approach to warranty

Once the installation is finished you will be given a final certificate, which begins the warranty period. The Design Consultant or the Project Manager will inspect the installation to verify that company standards have been met. If you should notice anything requiring service a work-order is filled out as soon as you call the company. Most service calls are performed within 3 days of the date of the call. If it is an emergency we will do everything possible to send a technician the same day. Our involvement with our customers does not stop when the job is completed. We love to be in touch with our customers for a simple reason; over 70% of our work is from referrals and repeat customers.

 

 

5. What our clients are saying?

Here is a sample of what our customers are saying:

CLICK TO READ THE LETTER CLICK TO READ THE LETTER

 

6. Is financing for you?

Why would you finance a sunroom or window and door job in your home? There is a simple reason; you are making improvements to your home and adding living space. Our products are of such a quality that they will outlast the term of the financing, maybe even the time you live in the home. Many of our customers sell their homes with considerable gain in value. Your property’s value is being increased and you are able to enjoy the benefits of the improvements without having a big cash outlay up front. You will also find that with the rate of appreciation of real estate you will also be generating a bigger return on investment than with many other types of investments. Feel free to ask us about how financing can help you.

 

About Vista Systems

About Us

Why Us

Vista Social:

Contact Us

Phone: (787) 473-6519
Email:
contact@vistasystemspr.com


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